Frequently Asked Questions
Everything you need to know about your fi'zi performance gear.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout if you need your gear sooner for an upcoming event.
What is your return policy for worn sports apparel?
For hygiene reasons, we only accept returns on unworn items with original tags attached within 30 days of purchase. Defective items are covered under our professional warranty.
How do I determine the correct size for my equipment?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself according to our instructions to ensure optimal performance and comfort.
Do you offer international shipping?
Yes, fi'zi ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners.
Are your products covered by a professional warranty?
All fi'zi products come with a 2-year manufacturer warranty against defects in materials and workmanship to ensure you stay at the top of your game.